Seller Delete Account Policy
Effective Date: 10 April 2026
Sellers may request account closure by contacting seller support.
- Request Method
- Seller panel request (if available), or
- Email: support@3rdplanett.com
- Pre-Closure Requirements
- All active orders must be completed/cancelled properly.
- Pending disputes/claims must be resolved.
- Settlement reconciliation must be completed.
- Data Retention
- Legal, tax, invoice, and transaction records may be retained as required by law and audit obligations.
- Closure Timeline
- Seller account closure is typically completed within [15–45] working days after compliance checks.