This Customer Privacy Policy explains how we handle personal information when you browse, register, or purchase on our platform as a buyer. By using our services, you agree to the practices described here.
We may collect: account details (name, email, phone), delivery and billing addresses, order history, payment references (card data is processed by secure payment providers), device and log data, cookies, and communications with support.
We use your data to process orders, arrange delivery, prevent fraud, improve our services, send transactional messages, comply with law, and—with your consent—marketing you can opt out of at any time.
We may share limited data with sellers (to fulfil orders), logistics partners, payment processors, and IT providers bound by contract. We do not sell your personal data.
We retain data as long as needed for the purposes above and legal obligations. We apply technical and organisational measures to protect your information.
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. Contact us using the details on our website.
We may update this policy and will post the revised version here with a new effective date.
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