Customer Terms & Conditions

These Terms and Conditions govern the use of services provided by SINARRA TECHNOLOGIES PRIVATE LIMITED through the 3rdPlanett platform, including its website and mobile applications.

By accessing or using 3rdPlanett, creating an account, or placing an order, you agree to be bound by these Terms & Conditions, our policies, and any additional terms displayed at checkout or on product pages.

3rdPlanett is a digital marketplace platform that enables customers to discover products and services offered by independent vendors. Unless expressly stated otherwise, SINARRA TECHNOLOGIES PRIVATE LIMITED operates the platform and facilitates transactions, while product fulfilment may be performed by the respective vendor or authorised logistics partner.

You must provide accurate, current, and complete registration information and maintain the security of your login credentials. You are responsible for all activity conducted through your account. We may suspend or terminate accounts that contain false information or violate these terms.

Product descriptions, images, prices, taxes, delivery timelines, and availability are provided by vendors or the platform and may change without notice. An order constitutes an offer to purchase. Order acceptance occurs when the vendor or system confirms the order. We may cancel or refuse orders affected by pricing errors, stock unavailability, compliance concerns, or suspected fraud.

Payments on 3rdPlanett are processed through approved digital payment methods using authorised payment partners. By placing an order, you authorise SINARRA TECHNOLOGIES PRIVATE LIMITED and its payment processors to charge the applicable amount, including product price, taxes, shipping fees, and other disclosed charges.

Delivery timelines, shipping charges, and service areas may vary by vendor, product category, and location. Risk of loss may pass to you upon delivery in accordance with applicable law and the terms shown during checkout.

Returns, cancellations, and refunds are governed by our Customer Return Policy, Customer Cancellation Policy, and any vendor-specific terms disclosed on the product or order page. Please review those policies before placing an order.

You agree not to misuse the platform, interfere with security features, submit false or misleading information, engage in fraudulent transactions, scrape or automate access in violation of platform rules, or use 3rdPlanett for unlawful purposes.

To the maximum extent permitted by applicable law, SINARRA TECHNOLOGIES PRIVATE LIMITED shall not be liable for indirect, incidental, special, or consequential damages arising from use of the platform. Nothing in these terms excludes liability that cannot be excluded under applicable law.

These Terms & Conditions are governed by the laws of India, subject to applicable consumer protection regulations. We may update these terms from time to time by publishing a revised version on this page. Continued use of 3rdPlanett after updates constitutes acceptance where permitted by law.